The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Riptide Koi LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Riptide Koi LLC shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    466 Blackfoot RD NE
    Ludowici, GA 31316
    Delivery shall be deemed to have been made by You to Riptide Koi LLC five (5) days after the date sent.


  • Copyright
  • All content appearing on this Web site is the property of:

    Riptide Koi LLC
    466 Blackfoot RD NE
    Ludowici, GA 31316
    Copyright © 2009-2010 Riptide Koi LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2010 Riptide Koi LLC. All rights reserved.


  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Riptide Koi LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Riptide Koi LLC or any third party, except as expressly granted herein.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Riptide Koi LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Riptide Koi LLC believes that customer conduct violates applicable law or is harmful to the interests of Riptide Koi LLC and its subsidiaries.


  • Privacy Policy
  • Riptide Koi LLC use of personal information that you may submit to Riptide Koi LLC through this Web site is governed by the Riptide Koi LLC Privacy Policy.


  • Consumer Agreement


  • Shipping & Delivery
  • All orders must be paid prior to shipping. Riptide Koi LLC guarantees live delivery on all Koi purchased on its website. All Riptide Koi LLC Koi go through an extensive quarantine process prior to shipping, however, Riptide Koi LLC suggests quarantining every new fish prior to introduction to your pond or water garden. Buyer must be available to receive the shipment, or make other arrangements with Riptide Koi LLC for alternative means. Any death-loss claim must be made within 3 hours of receipt, including a photo of Koi with tail removed. For the safety of our extensive stock no returns are allowed. Local pick up is always accepted, and by appointment only. Shipping costs vary depending on your location. All online Koi orders will be shipped via UPS Overnight Service. Great care is taken to ensure that your Koi arrive live and healthy. Koi are packaged and shipped in the minimal number of packages necessary. Riptide Koi LLC reserves the right to determine the quantity of packages necessary for each order to ensure Koi health. On extremely rare occasions a particular Koi may become unavailable due to injury or other unforeseen occurrence. Riptide Koi LLC reserves the right to substitute such a Koi with another Koi of equal or greater value in order to make the scheduled delivery. By using this website or purchasing from it, you agree to hold us harmless and you waive all rights and claims against the owners of this site and their affiliates, including but not limited Riptide Koi LLC and its employees for any reason. You also agree to indemnify and hold harmless Riptide Koi LLC its officers, employees, agents, and assigns from and against any damages, losses, liabilities or expenses (including attorneys fees) arising from your breach of any term, condition, promise, representation or warranty contained herein.


  • Sales Tax
  • Riptide Koi LLC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Riptide Koi LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Riptide Koi LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Riptide Koi LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Riptide Koi LLC.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Riptide Koi LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Riptide Koi LLC.

    The inclusion of material on this server does not imply any endorsement by Riptide Koi LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Riptide Koi LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.


  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Riptide Koi LLC reserves the right to change its payment procedures at any time without prior notice to you.